08:00 AM – 08:45 AM
Check-in, networking, caffeinated and decaffeinated coffee provided
08:45 AM – 09:00 AM
ServeManager Representative Jeff Karotkin
Presentation about the company’s latest developments
09:00 AM – 09:30 AM
NAPPS Administrator Gary Crowe and State Association Committee Chair Shawn Condrey
Presentation about the latest at NAPPS
09:30 AM – 09:45 AM
Break
09:45 AM – 10:45 AM
Williams & Nickl Law Partner Fred Nickl
Legal topics including appealing a FOID card denial or revocation and CCL application denial
10:45 AM – 11:00 AM
Break
11:00 AM – 12:00 PM
Process Server’s Toolbox President Bob Musser
Thriving as a Process Serving Agency in an Evolving Industry
12:00 PM – 01:00 PM
Lunch will be provided. Training videos on sexual harassment will be shown during the lunch period.
01:00 PM – 02:00 PM
The All Investigations Group President Andy Shiu
Report writing and preparing affidavits
02:00 PM – 02:30 PM
Gazelle Process & Investigations President Paul Gizel
The importance of professionalism, what we are, what we are not, how to carry ourselves, and the importance of body cameras and/or dash cameras in our vehicles
02:30 PM – 02:45 PM
Break
02:45 PM – 03:15 PM
Greentree Legal CEO Paula Ashcraft
Helpful tips for process servers which will optimize time & maintain a steady stream of income, including diligent attempt requirements, printing documents, and field updates
03:15 PM – 03:45 PM
Q&A Session with Andy Shiu, Paul Gizel, and Paula Ashcraft
03:45 PM – 04:00 PM
Board of Directors voting, free raffles, training completion certificate delivery
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